SEBI Scores

Step by step process to raise complaint in SCORE webpage

  • Visit   to register as new user. Here, user needs to give important personal information like name, e-mail, address, PAN no. etc. On successful registration, SCORE will send user id and password to registered e-mail id.
  • Go to login page   in left side of webpage enter   USERNAME   and   PASSWORD   provided by SCORE, then click   “SIGN IN”.
  • After successful login, in top left side user will get “COMPLAINT REGISTRATION”, “SEND REMINDER” & “VIEW COMPLAINT STATUS” option. Click on COMPLAINT REGISTRATION option to raise new complaint.
  • Then Complaint Registration Form will open, where user needs to fill up personal details like name, address, mobile no. etc.
  • In bottom part of Complaint Registration Form user should select category of complaints like Mutual fund, Depository participant listed companies, Broker etc.
  • Once user selects the category, web page will ask for other details like type of complaint, name of mutual fund Company, descriptions of complaints etc. User can also upload supporting document up to 1MB. Then click submit.
  • Then you will get complain registration number. (SMS and e-mail confirmation)
  • User needs to wait for 30 days for the response.

Attention Investors:

"Prevent Unauthorised transactions in your account --> Update your mobile numbers/email IDs with us. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day.......... Issued in the interest of investors". "Prevent Unauthorized Transactions in your Demat account --> Update your Mobile Number with us. Receive alerts on your Registered Mobile for all debit and other important transactions in your Demat account directly from CDSL on the same day.......... Issued in the interest of investors". "KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary." "No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account." "Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020." "Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge." " Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month."