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Investor Grievance Escalation Matrix for NSE, BSE, MCX, NCDEX and CDSL
Department Contact Persons Address Contact No. Email ID Working Hours
Client Servicing Mr. Nitesh Patadiya 407, The Grand Mall, opp. SBI Zonal Office, Ambawadi, Ahmedabad 079-40222609 support@finwave.co Mon to Fri 10.30 am to 5.30 pm
Head of Client Servicing Mr. Maulik Shah Compliance Officer(ALL) 079-40222639 info@airanfinstocks.com Mon to Fri 10.30 am to 5.30 pm
Compliance Officer Mr. Kiran Gohel Compliance Officer(DP) 079-40222655 kirangohel@airanfinstocks.com Mon to Fri 10.30 am to 5.30 pm
CEO Mr. Indresh Shah 079-40222666 compliance@airanfinstocks.com Mon to Fri 10.30 am to 5.30 pm

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html and/or, NSE https://investorhelpline.nseindia.com/NICEPLUS/ and/or, BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx and/or, MCX at https://www.mcxindia.com/Investor-Services and/or CDSL at https://www.cdslindia.com/Footer/grievances.aspx. Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Contact Details

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Customer Help desk :

079-40222612

support@finwave.co

Call n Trade Number:

079-40222625 / 40222626

Account Opening:

079-40222609 / 079-40222605

support@finwave.co

Compliance Officer:

Mr. Maulik M. Shah

98980-63673

compliance@finwave.co

Registered Office :

1214-1216, 12th Floor, DSCCSL(53E), Road 5E, Block 53, NR. Grand Mercure Hotel, ZONE 5, DTA, Gift City Gandhinagar - 382355, Gujarat, India.

For Investor Grievance :

complaint@finwave.co

079-40222666

Send us a Message
Contact info
  • Corporate & Communication Office Address:
    407, The Grand Mall, OPP. SBI Zonal Office, Ambawadi, Ahmedabad - 380015, GUJARAT.
  • (079) 4022 2666
  • info@finwave.co

Products

Partner Platform

Member Details

Useful links

AIRAN FINSTOCKS PRIVATE LIMITED

REGISTERED OFFICE : 1214-1216, 12th FLOOR, DSCCSL(53E), ROAD 5E, BLOCK 53, NR. GRAND MERCURE HOTEL, ZONE 5, DTA, GIFT CITY GANDHINAGAR, GANDHINAGAR-382355, GUJARAT, INDIA.

SEBI REGISTRATION No. : INZ000214031 | NSE MEMBER ID : 13233 | BSE MEMBER ID : 3277 | CDSL REGISTRATION No. : IN-DP-528-2009 | AMFI REGISTRATION No. : ARN - 164534 | CIN - U67120GJ2007PTC052392 | MCX MEMBER ID: 56925

AIRAN FINANCIAL SERVICES PRIVATE LIMITED

RBI REGISTERED NBFC COMPANY | RBI REGISTRATION No. : B01.00575 | CIN : U65990GJ2011PTC066601

REGISTERED OFFICE : 407, THE GRAND MALL, OPP. SBI ZONAL OFFICE, AMBAWADI, AHMEDABAD – 380015, GUJARAT.


CORPORATE & COMMUNICATION OFFICE :

407, THE GRAND MALL, OPP. SBI ZONAL OFFICE,
AMBAWADI, AHMEDABAD – 380 006, GUJARAT.

E-mail - support@finwave.co | TELE : 079-4022 2666

FOR ANY COMPLAINTS / GRIEVANCE :

E-mail - complaint@finwave.co | TELE : 079-4022 2666

Attention Investors (Issued in the interest of Investors):

  • Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.
  • Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
  • Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.
  • Prevent Unauthorised transactions in your account > Update your mobile numbers/email IDs with us. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day.
  • Prevent Unauthorized Transactions in your Demat account > Update your Mobile Number with us. Receive alerts on your Registered Mobile for all debit and other important transactions in your Demat account directly from CDSL on the same day.
  • KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.
  • No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

Filing Complaints on SCORES- Easy & Quick

a. Register on SCORES portal
b. Mandatory details for filing complaints on SCORES:
i. Name,PAN,Address,Mobile Number, Email ID
c. Benefits:
i. Effective Communication
ii. Speedy redressal of the grievances
In case, if you want to register your complaint through SEBI Score Portal, please Click here

SCORES Tollfree Investor Helpline

1800 266 7575 or 1800 22 7575 (All days from 9:00 AM to 6:00 PM excluding declared holidays in the state of Maharashtra)

Finwave is the brand name of AIRAN Group of Companies.

Disclaimer : Investment in securities market are subject to market risks, read all the related documents carefully before investing. Please refer the Risk Disclosure Document issued by SEBI and go through the Rights and Obligations and Do's and Dont's issued by Stock Exchanges and Depositories before trading on the Stock Exchanges. For commodities derivatives please note that Commodities Derivatives are highly leveraged instruments. PMS is not offered in Commodity Derivative Segment. Before investing in the asset class consider your investment objectives, level of experience and risk appetite carefully.

Mutual funds disclaimer : Mutual Fund investment are subject to market risk. Read all the scheme related documents carefully before investing.

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