Investor Grievance Escalation Matrix for NSE, BSE, MCX, NCDEX and CDSL
Department Contact Persons Address Contact No. Email ID Working Hours
Client Servicing Mr. Nitesh Patadiya 407, The Grand Mall, opp. SBI Zonal Office, Ambawadi, Ahmedabad 079-40222609 Mon to Fri 10.30 am to 5.30 pm
Compliance Officer Mr. Kiran Gohel Compliance Officer(DP) 079-40222655 Mon to Fri 10.30 am to 5.30 pm
Head of Client Servicing Mr. Maulik Shah Compliance Officer(ALL) 079-40222639 Mon to Fri 10.30 am to 5.30 pm
CEO Mr. Indresh Shah 079-40222666 Mon to Fri 10.30 am to 5.30 pm

In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with CDSL at or SEBI at or with. Please quote your Complaint Ref No. while raising your complaint at SEBI SCORES/ Depository portal.

Contact Details

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Customer Help desk :


Call n Trade Number:

079-40222625 / 40222626

Attention Investors:

"Prevent Unauthorised transactions in your account --> Update your mobile numbers/email IDs with us. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day.......... Issued in the interest of investors". "Prevent Unauthorized Transactions in your Demat account --> Update your Mobile Number with us. Receive alerts on your Registered Mobile for all debit and other important transactions in your Demat account directly from CDSL on the same day.......... Issued in the interest of investors". "KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary." "No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account." "Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020." "Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge." " Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month."